Common error messages
The following error messages are commonly seen by modern computer users:
This error occurs if the user has insufficient privileges to a file, or if it has been locked by some program or user.
The Blue Screen of Death
On Microsoft Windows operating systems, this screen appears when Windows can no longer run because of a severe error. It is roughly analogous to a kernel panic on Linux, Unix or Mac OS X.
The device is not ready
This error most often occurs when there is no floppy disk (or a bad disk) in the disk drive and the system tries to perform tasks involving this disk.
File not found
The file concerned may have been damaged, moved, deleted, or a bug may have caused the error. Alternatively, the file simply might not exist, or the user has mistyped its name.
Low Disk Space
This error occurs when the hard drive is (nearly) full. To fix this, the user should close some programs (to free swap file usage) and delete some files (normally temporary files, or other files after they have been backed up), or get a bigger hard drive.
Out of memory
This error occurs when the system has run out of memory or tries to load a file too large to store in RAM. The fix is to close some programs, or install more memory.
[program name] has encountered a problem and needs to close. We are sorry for the inconvenience.
This message is displayed by Microsoft Windows XP when a program causes a general protection fault or invalid page fault.
Tips and common error messages for Windows when mapping a network drive
Please refer to the How to share data locally using the Synology server as a File Server for further background information about this article. This article will cover tips and common error messages for Windows-based systems with regards to mapping network drives.
Seamless integration between Windows and the Synology SystemTo allow for easy integration between Windows and the Synology system, it's recommended to use the same username and password on both the Windows computer and the Synology system. This way, users can access the Synology system without being prompted for a username or a password. This section will cover how to identify the username on a Windows System. To set the username on the Synology system please look here.
ClarificationNote in the following image that Synology Demo User is not a user name. This is a screen name (or the name of the user), which is used for a "friendlier" interface for users to select their profile. This is not what Windows uses as the username.
Method 1To identify the username, from the Administration-ranked profile, Go to
Under the Full Name category is where the screen name of the account can be found (Synology Demo User); under the Name column is the username of the account.
Start-up scriptsA start-up script is a batch file to automate the creation of map drives when a user beings a Windows Session. This method of mapping drives can be used instead of using the Windows Explorer or the Synology Assistant. This method of mapping drives is meant for experienced Windows Administrators in a multi-computing business environment.
Creating a Start-up ScriptCreate a plain text file, titled
net use * /d /y net use z: \\synologybox\synodemo /user:synodemo password /persistent:yesAnd place the file in the user's start-up directory, or assign it to start-up when the user logins to the Domain Controller
NotesWith regards to the file name
Error 53A common error seen with Windows computers is Error53, or more ambiguously, user permission errors due to Windows caching permissions. This is seen when the Guest account is enabled on the Synology System, and a user attempts to access a private share on the Synology system. The user may not be able to see the prompt for asking credentials, or see a network path resolution error. The following steps are designed to purge Windows of any cached permission it remembers and set up the Synology system to verify the credentials of a user before giving access to a private share.
NotesFor a faster method of performing step 4, 5, execute the following
Error 67Error 67, where The network name cannot be found is where the name of the path is incorrect or cannot be found. Please verify that...
- The DNS Name Resolution is operating correctly
- That there are no other devices on the network which are using the same DNS name
- Please attempt to map the drive using the IP address of the Synology system